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Feedback

We enjoy hearing your feedback on our services. Whether positive or constructive, please feel free to submit your feedback using the appropriate form below.

Drumchapel Money Advice Centre Drumchapel Children’s Rights Project Drumchapel Advocacy Project

We are always seeking to make our services the best we can. Please help us by filling in this form. We would be grateful for any comments you can provide.

The information on this form is anonymous. It is collected and discussed at Staff Meetings and Money Advice Team meetings. It is also considered in the annual report. Thank you for your help.

How did you hear about us?(Required)

Friendliness of staff you spoke with(Required)

Excellent

Good

Okay

Poor

Quality of information provided(Required)

Excellent

Good

Okay

Poor

Have we helped you?(Required)

Yes

No

Did your advisor keep you reasonably informed about each stage of your case?(Required)

Yes

No

How did you contact your advisor after your initial contact?(Required)

Advisor’s mobile number

Office's telephone number

Advisor's email address

Was there a satisfactory outcome reached to resolve your case?(Required)

Yes

No

Would you use DMAC services in future?(Required)

Yes

No

How long from initial contact did you wait for an advisor to contact you?(Required)

Within 1 week

2 to 3 weeks

What is the first part of your postcode?(Required)

What is the name of your advisor?(Required)

How could we improve our service provision?(Required)

Have you been affected by the 'Cost of Living' crisis?(Required)

Yes

No

If so, please provide more information(Required)

Do you have any other comments?(Required)

Name

This field is for validation purposes and should be left unchanged.

We are always seeking to make our services the best we can. Please help us by filling in this form. We would be grateful for any comments you can provide.

The information on this form is anonymous. It is collected and discussed at Staff Meetings and Money Advice Team meetings. It is also considered in the annual report. Thank you for your help.

How did you hear about us?(Required)

Friendliness of staff you spoke with(Required)

Excellent

Good

Okay

Poor

Quality of information provided(Required)

Excellent

Good

Okay

Poor

Have we helped you?(Required)

Yes

No

Did your advisor keep you reasonably informed about each stage of your case?(Required)

Yes

No

How did you contact your advisor after your initial contact?(Required)

Advisor’s mobile number

Office's telephone number

Advisor's email address

Was there a satisfactory outcome reached to resolve your case?(Required)

Yes

No

Would you use DMAC services in future?(Required)

Yes

No

How long from initial contact did you wait for an advisor to contact you?(Required)

Within 1 week

2 to 3 weeks

What is the first part of your postcode?(Required)

What is the name of your advisor?(Required)

How could we improve our service provision?(Required)

Have you been affected by the 'Cost of Living' crisis?(Required)

Yes

No

If so, please provide more information(Required)

Do you have any other comments?(Required)

Email

This field is for validation purposes and should be left unchanged.

We are always seeking to make our services the best we can. Please help us by filling in this form. We would be grateful for any comments you can provide.

The information on this form is anonymous. It is collected and discussed at Staff Meetings and Money Advice Team meetings. It is also considered in the annual report. Thank you for your help.

How did you hear about us?(Required)

Friendliness of staff you spoke with(Required)

Excellent

Good

Okay

Poor

Quality of information provided(Required)

Excellent

Good

Okay

Poor

Have we helped you?(Required)

Yes

No

Did your advisor keep you reasonably informed about each stage of your case?(Required)

Yes

No

How did you contact your advisor after your initial contact?(Required)

Advisor’s mobile number

Office's telephone number

Advisor's email address

Was there a satisfactory outcome reached to resolve your case?(Required)

Yes

No

Would you use DMAC services in future?(Required)

Yes

No

How long from initial contact did you wait for an advisor to contact you?(Required)

Within 1 week

2 to 3 weeks

What is the first part of your postcode?(Required)

What is the name of your advisor?(Required)

How could we improve our service provision?(Required)

Have you been affected by the 'Cost of Living' crisis?(Required)

Yes

No

If so, please provide more information(Required)

Do you have any other comments?(Required)

Email

This field is for validation purposes and should be left unchanged.

Navigation

Drumchapel Advocacy Project

Drumchapel Children’s Rights Project

Money Advice Project

Links

Glasgow Life: Communities

Glasgow’s Advice & Information Network

Glasgow Council: My Councillor

mygov.scot: Benefits

mygov.scot: Adult Disability Payment

mygov.scot: Child Disability Payment

mygov.scot: Under 22s Bus Pass

gov.uk: Attendance Allowance

gov.uk: Universal Credit

Call Us

0141 944 0507

Email Us

admin@d-mac.org.uk

Find Us

Drumchapel Money Advice Centre
Unit 1
KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
G15 8LB

Charity Number

SCO21548

Footer > Image 1

Navigation

Drumchapel Advocacy Project

Drumchapel Children’s Rights Project

Money Advice Project

Links

Glasgow Life: Communities

Glasgow’s Advice & Information Network

Glasgow Council: My Councillor

mygov.scot: Benefits

mygov.scot: Adult Disability Payment

mygov.scot: Child Disability Payment

mygov.scot: Under 22s Bus Pass

gov.uk: Attendance Allowance

gov.uk: Universal Credit

Call Us

0141 944 0507

Email Us

admin@d-mac.org.uk

Find Us

Drumchapel Money Advice Centre
Unit 1
KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
G15 8LB

Charity Number

SCO21548

Footer > Image 1

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